Have a Moving Question?

We've Resolved the Most Common.

We've had 30+ years to compile all the most pressing questions our clients had. If you can't find your answer below, please reach out to one of our Relocation Specialists for assistance.

Speak to an Expert

Long Distance Moving (Full Truck Load or FTL)

These types of moves require ground transportation only, whether it be local or cross-border.

  • How far in advance should I book my cross-province or cross-border move?

    We recommend booking your move at least 6-8 weeks in advance. This allows us to plan and coordinate all the necessary details to ensure a smooth transition.

  • What documents are needed for a cross-border move?

    For a cross-border move, you will need valid identification such as a passport, a detailed inventory of your belongings, and any relevant customs forms. Our team will guide you through the documentation process to ensure everything is in order.

  • How are moving costs calculated for cross-province or cross-border moves?

    Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require, such as packing or storage. We provide a detailed quote so you know exactly what to expect.

  • Do you offer packing services for long-distance moves?

    Yes, we offer professional packing services to ensure your belongings are securely packed for the journey. Our team uses high-quality materials and techniques to protect your items during transit.

  • What happens if there are delays during the move?

    While we strive to ensure timely delivery, unforeseen circumstances can sometimes cause delays. In such cases, our team will communicate with you promptly and work to resolve any issues as quickly as possible.

  • Do you provide moving services to the United States and Mexico?

    Yes, we offer comprehensive cross-border moving services to both the United States and Mexico. We handle all the logistics and customs processes to ensure a smooth transition.

  • Can you handle moves to remote or rural areas?

    Absolutely! We have the capability to manage moves to remote or rural areas. Our extensive network and experience ensure that we can reach even the most out-of-the-way locations.

Overseas Moving (Full Container Load or FCL)

These types of moves require containerized transport across vast oceans and multiple mode types.

  • How far in advance should I book my cross-province or cross-border move?

    We recommend booking your move at least 6-8 weeks in advance. This allows us to plan and coordinate all the necessary details to ensure a smooth transition.

  • What documents are needed for a cross-border move?

    For a cross-border move, you will need valid identification such as a passport, a detailed inventory of your belongings, and any relevant customs forms. Our team will guide you through the documentation process to ensure everything is in order.

  • How are moving costs calculated for cross-province or cross-border moves?

    Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require, such as packing or storage. We provide a detailed quote so you know exactly what to expect.

  • Do you offer packing services for long-distance moves?

    Yes, we offer professional packing services to ensure your belongings are securely packed for the journey. Our team uses high-quality materials and techniques to protect your items during transit.

  • What happens if there are delays during the move?

    While we strive to ensure timely delivery, unforeseen circumstances can sometimes cause delays. In such cases, our team will communicate with you promptly and work to resolve any issues as quickly as possible.

  • Do you provide moving services to the United States and Mexico?

    Yes, we offer comprehensive cross-border moving services to both the United States and Mexico. We handle all the logistics and customs processes to ensure a smooth transition.

  • Can you handle moves to remote or rural areas?

    Absolutely! We have the capability to manage moves to remote or rural areas. Our extensive network and experience ensure that we can reach even the most out-of-the-way locations.

Groupage (Less than Container Load or LCL)

These types of moves usually involve sharing a container with someone going to the same destination as you.

  • How far in advance should I book my cross-province or cross-border move?

    We recommend booking your move at least 6-8 weeks in advance. This allows us to plan and coordinate all the necessary details to ensure a smooth transition.

  • What documents are needed for a cross-border move?

    For a cross-border move, you will need valid identification such as a passport, a detailed inventory of your belongings, and any relevant customs forms. Our team will guide you through the documentation process to ensure everything is in order.

  • How are moving costs calculated for cross-province or cross-border moves?

    Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require, such as packing or storage. We provide a detailed quote so you know exactly what to expect.

  • Do you offer packing services for long-distance moves?

    Yes, we offer professional packing services to ensure your belongings are securely packed for the journey. Our team uses high-quality materials and techniques to protect your items during transit.

  • What happens if there are delays during the move?

    While we strive to ensure timely delivery, unforeseen circumstances can sometimes cause delays. In such cases, our team will communicate with you promptly and work to resolve any issues as quickly as possible.

  • Do you provide moving services to the United States and Mexico?

    Yes, we offer comprehensive cross-border moving services to both the United States and Mexico. We handle all the logistics and customs processes to ensure a smooth transition.

  • Can you handle moves to remote or rural areas?

    Absolutely! We have the capability to manage moves to remote or rural areas. Our extensive network and experience ensure that we can reach even the most out-of-the-way locations.

General FAQs

These are questions that apply to all moves types.

  • How far in advance should I book my cross-province or cross-border move?

    We recommend booking your move at least 6-8 weeks in advance. This allows us to plan and coordinate all the necessary details to ensure a smooth transition.

  • What documents are needed for a cross-border move?

    For a cross-border move, you will need valid identification such as a passport, a detailed inventory of your belongings, and any relevant customs forms. Our team will guide you through the documentation process to ensure everything is in order.

  • How are moving costs calculated for cross-province or cross-border moves?

    Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require, such as packing or storage. We provide a detailed quote so you know exactly what to expect.

  • Do you offer packing services for long-distance moves?

    Yes, we offer professional packing services to ensure your belongings are securely packed for the journey. Our team uses high-quality materials and techniques to protect your items during transit.

  • What happens if there are delays during the move?

    While we strive to ensure timely delivery, unforeseen circumstances can sometimes cause delays. In such cases, our team will communicate with you promptly and work to resolve any issues as quickly as possible.

  • Do you provide moving services to the United States and Mexico?

    Yes, we offer comprehensive cross-border moving services to both the United States and Mexico. We handle all the logistics and customs processes to ensure a smooth transition.

  • Can you handle moves to remote or rural areas?

    Absolutely! We have the capability to manage moves to remote or rural areas. Our extensive network and experience ensure that we can reach even the most out-of-the-way locations.

These are questions for specialized moves that require precision and expertise.

Corporate Relocations

  • How far in advance should I book my cross-province or cross-border move?

    We recommend booking your move at least 6-8 weeks in advance. This allows us to plan and coordinate all the necessary details to ensure a smooth transition.

  • What documents are needed for a cross-border move?

    For a cross-border move, you will need valid identification such as a passport, a detailed inventory of your belongings, and any relevant customs forms. Our team will guide you through the documentation process to ensure everything is in order.

  • How are moving costs calculated for cross-province or cross-border moves?

    Moving costs are typically based on the distance of the move, the volume or weight of your belongings, and any additional services you require, such as packing or storage. We provide a detailed quote so you know exactly what to expect.

  • Do you offer packing services for long-distance moves?

    Yes, we offer professional packing services to ensure your belongings are securely packed for the journey. Our team uses high-quality materials and techniques to protect your items during transit.

  • What happens if there are delays during the move?

    While we strive to ensure timely delivery, unforeseen circumstances can sometimes cause delays. In such cases, our team will communicate with you promptly and work to resolve any issues as quickly as possible.

  • Do you provide moving services to the United States and Mexico?

    Yes, we offer comprehensive cross-border moving services to both the United States and Mexico. We handle all the logistics and customs processes to ensure a smooth transition.

  • Can you handle moves to remote or rural areas?

    Absolutely! We have the capability to manage moves to remote or rural areas. Our extensive network and experience ensure that we can reach even the most out-of-the-way locations.

This Month's Essential Reads.

Explore our expert articles for tips, insights, and advice to help with your next move.

Person Taping a Box Shut
By Matteo Steindl April 25, 2024
Discover expert packing techniques to ensure your items are organized and well-protected during your move. Learn about the best materials to use, how to label boxes efficiently, and ways to maximize space.
Tangled web of disrupted supply chains due to Covid-19, with red arrows and masked figure.
By Matteo Steindl February 5, 2024
A discussion about how the Covid-19 pandemic has disrupted global supply chains, as well as logistical solutions to mitigate its impact. The article highlights the importance of diversifying supply chains, investing in automation and robotics, building collaboration and communication between stakeholders, and building a resilient and flexible supply chain. These solutions can help businesses manage supply chain disruptions and ensure the continued flow of goods and services.
Car secured inside a shipping container waiting to be exported.
By Chris Steindl December 29, 2023
Learn the ins and outs of shipping your car, whether you're moving across the country or overseas. This comprehensive guide covers the necessary paperwork, choosing the right transport service, preparing your vehicle for shipment, and understanding the costs involved.